Guidelines & Policies

Policies

Refund, Reimbursement and Transfer Policies

• All requests for refunds must be made in writing. Requests for 100% refunds must be received by the Administrative Office 1 week prior to the 1st day of class. To receive a 75% refund, written requests must be received at least 1 day prior to the 1st class. To receive a 50% refund, written request must be received at least 1 day prior to the 2nd class. After that, refunds will not be issued. Students must call the Programs Manager to confirm receipt of their written request. All refunds will be issued less a $20 administrative fee. Please allow 4-6 weeks for processing.
• Transfers are permitted up to the second week of class.
• The Pottery will make every effort to provide make-up classes for those missed due to emergency weather closings, however the Pottery is not responsible for issuing reimbursements or providing make-up classes for those missed due to illness, substitute teachers, or other events beyond our control. Alternate make-up classes are not permitted.
• Classes with inadequate enrollment will be cancelled and refunds will include the cost of tuition and registration fee when applicable. Registered students will be notified as soon as possible and given an opportunity to transfer.
• Checks returned due to insufficient funds will be charged a $35 fee; no future checks will be accepted.
• Summer workshop cancellation policy: Tuition will be refunded minus a $20 adminstrative fee if the reception office is notified in writing three weeks prior to the beginning of the workshop. No refunds will be given after that date.
• Registration constitutes understanding and agreement with this policy.

Guidelines

By registering for a class at Greenwich House Pottery, the student understands and accepts the Pottery's policies and guidelines, some of which are outlined here.

• Studio Guidelines and all rules of conduct are detailed in the GHP Handbook, which is available on this site and in the Liaison Office. A copy of our Clay and Glaze Handbook is available for purchase ($5) in the reception office or you may download the Clay and Glaze Handbook for free.
• Greenwich House Pottery reserves the right to exclude from programs and activities anyone who fails to abide by the institution's rules and practices.
• The Pottery is not liable for damage or loss of ceramic work or personal property. -All programs are subject to change or cancellation.
• The student agrees, at all times, to indemnify, protect and save harmless Greenwich House, Inc., and Greenwich House Pottery (collectively, "Greenwich House") from and against any and all losses, damages, suits, claims, demands, costs, and charges which Greenwich House may directly or indirectly suffer, sustain or be subjected to, by, or on account of (i) the student's entry upon, occupancy, or use of the Pottery facility; or (ii) the student's conduct in the Pottery facility – whether such losses or damages are sustained by Greenwich House directly, or by other persons or entities (including employees of Greenwich House or any corporations), who may seek to hold Greenwich House liable. This indemnification shall not apply to instances attributable to the gross negligence or willful misconduct of Greenwich House.
• Greenwich House is committed to fostering cultural diversity and has a non-discrimination policy that provides equal opportunity for all members of the community.