A native New Yorker, Lauren Gianfagna, Behavioral Health Workforce Manager, has dedicated her work to helping underserved communities in the non-profit sector for almost a decade providing mental health, substance use, and career counseling services. Lauren graduated from Hunter College with a master’s degree in Mental Health Counseling in 2016 and currently holds an LMHC, CASAC-Advanced, and is working on obtaining her credential as a Rehabilitation Counselor. Lauren has worked for Greenwich House directing the vocational services at their OASAS operated sites since 2019, supervising the first group of peer workers (CRPAs), and assisting with the planning, opening, and operations of the new Lifelong Skills & Opportunity Center (LSOC). Lauren has helped over 200+ participants in returning to the workforce by focusing on individual barriers and working with them to overcome and achieve their goals utilizing person-centered, solution-focused, MI, and cognitive behavioral therapy approaches. With the opening of LSOC, Lauren has expanded her services working with DFTA enrolled older adults returning to the workforce and building their skills through counseling and her Zoom 101 workshop. Her expertise in the field of the workforce has been effective in helping individuals 1:1 and in groups with resources, counseling, skills training, resume building, job search, job placement, and supportive employment. Lauren’s education and experience in behavioral health and workforce has provided a unique lens that is holistic to those who participate. She is actively a member of AMHCA and AVRASA and enjoys networking, traveling, learning Italian & French, and advancing in her professional studies.