Policies and Procedures

Welcome to Greenwich House Youth Services – School Based After-School Programs

Greenwich House Youth Services integrate art, play, and movement, into academic enrichment.  Through arts and STEM after-school classes, innovative camps, fun-filled celebrations, and special events, we provide a safe space for children to explore their interests while developing self-esteem and social skills.

GH serves children ages 5-15 of all abilities, cultures, ethnicities, and gender identities. We offer after-school 5 days a week (3 semesters – Fall, Winter and Spring), as well as sports leagues, private parties and events.  Additional policies & procedures will be discussed during orientation and in the parent manual.

Registration

  • Registrations must be completed on-line by the parent/guardian. Assistance can be provided by staff. Email ghycc@greenwichhouse.org to request assistance.
  • Registration includes:
    • Selection of an activity
    • Completion of emergency contacts, phone, and email
    • Completion of current school and dismissal information
    • Completion of medical information and forms
    • Completion of student demographics including primary address
    • Completions of consent/permission forms
    • Deposit and credit card info where applicable
  • All registrations are first-come, first-served.
  • We do not save places in classes or automatically re-enroll your child in any programs.
  • Registration continues until the first week of any semester.

Health and Safety

  • If your child is sick, please have them stay home and monitor their symptoms.
  • If your child tests positive for Covid, we ask that you keep them at home until they are symptom free.
  • Should there be any other medical or special circumstances pertaining to your child that staff should be made aware of, please do not hesitate to inform us. Giving our staff all information relevant to the health and needs of your child will ensure that our team can provide a safe and enjoyable experience for all.
  • We do not allow guests to attend classes.
  • Permission for your child/children to go home alone must be made in writing.

Payments, Fees and Refunds

  • Classes must be paid in full before the start of the semester or camp.
  • If you are paying with an ACS Child Care Voucher please email ghycc@greenwichhouse.org with confirmation code and eligibility letter.
  • Greenwich House accepts credit card payments via an online portal.
  • There is a late fee for any payment plan scheduled charge that is declined and is not able to be charged for 15 calendar days after it is scheduled to take place.
  • A prorated refund of the class fee is available to students who drop out of a class before the third week of the session.
  • Refunds will not be issued after the third week of classes.
  • Late Fees of $10 for every 10 minutes late will be charged if your child is not picked up on time without prior notice or with prior notice if it is greater than 15 minutes.
  • Annual non-refundable registration fee: $25

Changes to your after-school schedule can be accommodated if notified appropriately, and with space permitting. Notifications of this nature should be sent by email to ghycc@greenwichhouse.org at least 72 hours prior to the next billing cycle. All changes will require a $100 administrative fee. There is no fee for changes between semesters

Absences

  • Please tell us before 12 p.m. the day of an expected absence that your child will not attend class or walkover.
  • There is no refund of tuition for student absence.
  • There is no make-up lesson for a student’s absence.